Terms & Conditions

Introduction

Welcome to https://www.ehubt.io and any related website, application, platform or service operated under the eHubt brand. This website and the related services are owned and operated by Hubt Ltd from the United Kingdom.

Throughout these Terms & Conditions, the words “we”, “us”, “our”, “platform”, “eHubt” and “Service” refer to Hubt Ltd and the eHubt platform. The words “you”, “your” and “User” refer to any visitor, customer, business, administrator, employee user, merchant, contributor of content or other person accessing the website or services.

By visiting the website, creating an account, using any feature, purchasing a subscription, using an add-on or otherwise engaging with the services, you agree to be legally bound by these Terms & Conditions, together with any policies or additional terms referenced on the website, including the Privacy Policy and Cookie Policy.

Please read these Terms & Conditions carefully before using the services. If you do not agree with these Terms & Conditions, the Privacy Policy or any other applicable policy, you should not use the website, platform or services.

eHubt general information

eHubt is an all-in-one cloud-based software platform designed especially for shift-based workforces and operational businesses. The platform includes tools and features to help manage time and attendance, shift management, leave management, staff scheduling, HR records, documents, training, compliance tasks, reports and other operational functions.

eHubt helps businesses streamline workforce management and daily operations so that managers can focus on business growth, team visibility and operational control.

We reserve the right, at our sole discretion, to add, change, suspend, discontinue or remove any product, service, module, feature, add-on or part of the platform at any time. We may introduce additional services, paid add-ons, integrations or features from time to time.

Governing law and jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of England. Unless an alternative dispute resolution procedure is agreed between the parties in writing, the parties agree to submit to the exclusive jurisdiction of the courts of England in respect of any dispute arising out of or in connection with these Terms & Conditions, the website, the platform or the services.

Eligibility

The use of the services is limited to parties who can lawfully enter into and form contracts. If you are under the age of 18, you may only use the services with the consent and supervision of your parent or legal guardian. By using the services, you confirm that you are permitted by the laws of your jurisdiction to access and use the website and services.

If you use the services on behalf of a business, company or organisation, you confirm that you have authority to accept these Terms & Conditions on behalf of that organisation.

Permitted use

You agree to use the website and services only for purposes permitted by these Terms & Conditions and in compliance with all applicable laws, regulations, standards, generally accepted practices and guidelines in the relevant jurisdictions.

You must not, and must not attempt to:

• Access any part of the services by any means other than through the interface provided by eHubt.
• Gain unauthorised access to eHubt’s computer systems, accounts, networks, servers, security systems or data.
• Engage in any activity that interferes with, disrupts, damages, impairs or reduces the performance, availability, functionality or security of the website, platform or services.
• Access the website or services through automated means, scripts, bots, scraping tools, web crawlers or similar devices without permission.
• Access, collect, process, harvest or misuse personally identifiable information or user data for unauthorised or commercial purposes.
• Reproduce, duplicate, copy, sell, trade, resell, license, sublicense or commercially exploit any aspect of the website, platform or services without permission.
• Use any product, service, trademark, logo, trade name or branding owned by eHubt in a way that is likely to confuse users, customers or the public.

Limited licence and site access

Subject to these Terms & Conditions and any applicable subscription or service agreement, eHubt grants you a limited, non-exclusive, non-transferable, non-assignable and revocable right to access and use the website and services for the permitted purposes.

You may not:

• Resell or make commercial use of the website, services or content except as expressly permitted in writing.
• Modify, adapt, translate, reverse engineer, decompile, disassemble or convert any part of the website or platform not intended to be so read.
• Copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any content from the website or platform except as authorised.
• Use data mining, bots, spiders, scraping tools or similar extraction methods on the website, content, platform or other users’ information.

You use the website and services at your own risk. You agree that you are personally responsible for your use of the website and services and for all communication, content and activity carried out under your account or access credentials.

If we determine, in our sole discretion, that you have engaged in prohibited activity, breached these Terms & Conditions, acted disrespectfully towards other users or otherwise misused the services, we may restrict, suspend or terminate access to the website or services on a temporary or permanent basis.

Accounts, registrations and passwords

Some services may require an account, registration, login, identifier or password. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your devices and systems.

If you create an account or provide information to eHubt, you agree to provide current, complete and accurate information. eHubt is not responsible for delays, errors or inability to respond where the information you provide is outdated, incomplete or incorrect, or where issues arise from technical problems beyond our reasonable control.

Any login details, password or access credentials issued in connection with the website or services are confidential and must be kept secure. You must not disclose your password or permit another person or entity to access the services using your account. You must notify eHubt immediately if you suspect a breach of security or unauthorised use of your account.

eHubt disclaims liability for losses arising from your failure to keep account credentials secure, except where such liability cannot be excluded by law.

Payment

Where charges apply, the website or payment process may accept major payment methods, including Visa, MasterCard, American Express and any other payment methods displayed on the website or made available by eHubt from time to time.

We reserve the right to add, remove or change payment methods at our sole discretion.

Pricing policy

Prices displayed on the website are in GBP unless otherwise stated. From time to time, we may need to change the price of products, subscriptions, packages, add-ons or services. When this happens, we may update the prices shown on the website or relevant pricing page.

If you placed an order before a price change, the applicable price will be the price stated at the time of order, unless otherwise agreed in writing or required by law.

General terms, subscriptions and free trial

eHubt is a SaaS business. Users may pay a monthly, yearly or otherwise agreed subscription fee depending on the package, features, modules, number of users, branch requirements, add-ons or subscription term selected.

eHubt may offer a 30-day free trial to eligible users. The purpose of a free trial is to allow users to assess the service before continuing with a paid subscription.

Users may be required to pay additional charges for extra features, add-ons or optional services. Examples may include face recognition add-ons or other premium modules offered by eHubt.

We may offer different types of plans and packages. The specific pricing terms applicable to your account may vary depending on the type of subscription, plan selected, billing cycle, contract term and any commercial agreement in place.

Since subscriptions and programs may include a free trial period, we do not offer refunds after the free trial period has expired, except where required by law or agreed in writing. We do not prorate refunds or offer partial refunds for unused subscription periods, plans, programs or add-ons.

To cancel any service, you must follow the cancellation process made available to you or inform us through the official contact page. There are no refunds for unused portions of subscriptions, plans, programs or add-ons unless required by law or agreed in writing.

Intellectual property rights

Your use of the website and services grants no ownership rights to you in relation to any copyright, designs, trademarks, service marks, trade names, logos, software, graphics, photographs, image rights, sounds, music, video, audio, text, documentation, user interface, platform design or other intellectual property displayed, provided or made available through the website or services.

All such content and intellectual property is owned by eHubt, Hubt Ltd, its licensors or relevant third parties and is protected by national and international intellectual property laws. Unauthorised reproduction, redistribution, publication, transmission, modification, copying, resale or other use is prohibited and may result in civil or criminal penalties.

For the purposes of these Terms & Conditions, “Content” includes any graphics, photographs, image rights, sounds, music, video, audio, text, data, software, documentation, design elements and other materials on or connected to the website or services.

Monitoring activity and content

eHubt has no general obligation to monitor the website, platform or any portion of the services. However, we reserve the right to review, remove, delete, redact, restrict or otherwise modify any content, record, information or posted material at our sole discretion where necessary or appropriate.

We may disclose information or content where we deem it necessary or appropriate to satisfy any applicable law, regulation, contractual obligation, legal process, dispute process, governmental request, security investigation or enforcement of these Terms & Conditions.

Subject to the Privacy Policy, eHubt shall have no liability in connection with content submitted to, transmitted through, displayed on or posted on the website or services, whether provided by eHubt, a user, a customer or another party, except where liability cannot be excluded by law.

Disclaimer

To the fullest extent permitted under applicable law, eHubt expressly disclaims all warranties and representations, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted access, error-free use, accuracy, reliability, availability or suitability of the website, platform, content, information, data, software, products or services.

The website, platform, services, content and all components are provided on an “as is” and “as available” basis. Your use of the website and services is at your own risk.

Limitation of liability

To the fullest extent permitted by law, eHubt shall not be liable to you or any third party for any lost profits, loss of revenue, loss of business, loss of goodwill, loss of data, incidental damages, consequential damages, punitive damages, special damages, indirect damages or other losses arising out of or in connection with the website, services or these Terms & Conditions, even if advised of the possibility of such damages.

This limitation includes, without limitation, losses arising from errors, mistakes or inaccuracies in content; use of or reliance on content; bugs, viruses, Trojan horses or similar harmful technology; mechanical, electronic or communications failure; unauthorised access to the website, servers, systems or personal information; theft; operator errors; labour disputes; strikes; force majeure events or other circumstances beyond our reasonable control.

Indemnification

You agree to indemnify and hold harmless eHubt, Hubt Ltd and their subsidiaries, affiliates, officers, directors, agents, employees, contractors and representatives from and against any claim, demand, action, suit, penalty, loss, liability, cost or expense, including reasonable legal fees, arising out of or resulting from:

• Your use or misuse of the website, platform or services.
• Your breach of these Terms & Conditions or any policy incorporated by reference.
• Your violation of any law, regulation, order, legal requirement or third-party right.
• Any content, data, record or material you upload, submit, transmit or make available through the services.

Children

If you use or engage with the website or services and are under 18 years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the website or services, you acknowledge and agree that you are permitted by the applicable law of your jurisdiction to use or engage with the website and services.

Privacy and cookies

For information about how we collect, use, store and protect personal information, please refer to our Privacy Policy and Cookie Policy where available. Your use of the website and services is subject to those policies.

eHubt treats privacy and security as key priorities and applies measures designed to help keep data safely stored and securely managed. Customers are responsible for ensuring that any data they upload or manage through the platform is lawful, accurate and processed with appropriate authority.

Changes to these Terms & Conditions

We reserve the right to update, revise or replace these Terms & Conditions at any time. We may indicate changes by updating the effective date or by publishing the revised version on the website. Your continued use of the website or services after changes are published constitutes acceptance of the amended Terms & Conditions.

You should review these Terms & Conditions regularly to ensure that you understand the terms that apply to your use of the website and services.

Electronic communications

When you visit the website, use the platform, submit forms, send messages or otherwise communicate with eHubt electronically, you consent to receive communications from us electronically. You agree that agreements, notices, disclosures and other communications provided electronically satisfy any legal requirement that such communication be in writing, to the fullest extent permitted by law.

Severability

If any provision of these Terms & Conditions is deemed invalid, void, unlawful or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Assignment

We may assign, transfer, subcontract or delegate our rights and obligations under these Terms & Conditions without your consent or notice where permitted by law. You may not assign, transfer, subcontract or delegate your rights or obligations under these Terms & Conditions without our prior written consent.

Force majeure

eHubt shall not be liable for delay, failure or interruption caused by circumstances beyond our reasonable control. Such circumstances may include labour disputes, extreme weather, acts of war, fire, lightning, terrorist attacks, changes in governmental orders, technical failures, defects in power or telecommunications, computer communications failures or delay or failure by suppliers due to similar circumstances.

Where such circumstances arise, eHubt shall be relieved from damages and other measures to the extent permitted by law. If a force majeure situation continues for more than two months, either the Customer or eHubt may be entitled to terminate the affected purchase or service with immediate effect, subject to the applicable agreement and law.

Entire agreement

These Terms & Conditions, together with any policies and additional terms referenced in them, set out the entire understanding and agreement between you and eHubt in relation to the subject matter and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written.

A printed version of these Terms & Conditions and any notice given electronically shall be admissible in judicial or administrative proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Any rights not expressly granted are reserved. A failure or delay by eHubt to act in relation to a breach does not waive our right to act in relation to subsequent or similar breaches.

Term and termination

These Terms & Conditions become effective from the date you first access the website or services and remain effective until terminated in accordance with their terms.

Violations of these Terms & Conditions may result in immediate suspension, restriction or termination of your access to the website or services. Such restrictions may be temporary or permanent. Upon termination, your right to use the website and services will cease immediately.

All disclaimers, limitations of liability, indemnities, rights of ownership, intellectual property provisions and any provisions intended to survive termination shall continue after termination.

Contact us

For questions, complaints, queries or to report violations, please use the official eHubt contact page.

Contact eHubt